Connectivity and software issues in robot vacuums usually involve app pairing failures, dropped Wi-Fi connections, map loss, or unresponsive controls. In most repairs, the hardware is functioning and the issue stems from firmware glitches, network changes, corrupted maps, or interrupted updates. A common pattern we see is problems appearing after router changes or long periods without software updates. These issues are typically low difficulty with high resolution rates. Always rule out configuration and reset steps before suspecting hardware replacement.